To identify the recipients, NRC Health used results from its national market insights study, which polled more than 310,000 consumers across the U.S. from April 2021 to March 2022. To qualify for the list, an organization had to secure at least 150 top-of-mind mentions from customers in the survey. NRC Health does not publicly share each hospital’s ranking on the list.
The top 10 Consumer Loyalty Award-winning hospitals for 2022, listed in alphabetical order:
- California Hospital Medical Center (Los Angeles)
- The Christ Hospital (Cincinnati)
- Hospital of the University of Pennsylvania (Philadelphia)
- Mayo Clinical Hospital-Florida (Jacksonville)
- Mayo Clinic Hospital-Rochester (Minnesota)
- Morristown (N.J.) Medical Center
- NewYork-Presbyterian Allen Hospital (New York City)
- Pennsylvania Hospital (Philadelphia)
- University of Iowa Hospitals and Clinics (Iowa City)
- University of Utah Hospital (Salt Lake City)
See the full list of the top 100 hospitals here.
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