Patient Experience

Increasingly, healthcare professionals are turning to new social media applications, such as TikTok, to connect with teenagers among whom the app is massively popular, but they may be jeopardizing their reputation with patients, according to CNN.

A program to help surgery patients prepare physically and mentally for their procedure can help hospitals reduce their length of stay and lower costs, according to a study published in the Journal of the American College of Surgeons.

Seven leaders overseeing patient experience at hospitals across the country discussed their organization's goals for 2020 with Becker's Hospital Review.

Mergers and acquisitions are becoming increasingly common in the healthcare sector. These transactions not only have financial benefits, but they also have the potential to redefine the patient experience. Large organizations are unifying care delivery in new ways. The CVS…

Physicians must be particularly careful when using social media. Below are 10 common social media pitfalls to avoid, according to a Jan. 7 article by Medscape.

Listening carefully and taking note of social cues are two key ways in which providers can improve their relationships with their patients, according to a study published in the Journal of the American Medical Association.

A teaching hospital in New York City is using an innovative strategy to encourage testing among people at risk of contracting HIV — reaching out to them on dating apps, NBC News reports.

Text messages featuring an educational video in Spanish helped increase infant influenza vaccinations in the U.S. Latino population, a study published in Pediatrics found.

The use of an online symptom tracker tool can be used to triage patients and reduce the level of uncertainty they feel about the care they may need, according to a study published in JAMA Network Open.

Hospital acquisitions are linked to worse patient experience and do not improve care quality, suggest the findings of a study published in The New England Journal of Medicine.