Patient Experience

Hospitals across the country are burdened by the COVID-19 pandemic, often in extreme and unexpected ways, but that doesn't mean they aren't counting their wins.

Leaders at Lansing, Mich.-based Sparrow Hospital are recommending COVID-19 patients use ride-sharing services upon discharge if they have no other way to get home, according to the Lansing State Journal.

COVID-19 visitor restrictions are forcing hospitals to find new ways for all patients — not just those with the virus — to connect with their loved ones and, in some cases, say goodbye.

Unlocking the Digital Front Door is a three-part blog series that discusses how health systems can deliver meaningful digital experiences to patients by choosing the right third-party solutions to optimize patient portal engagement.

Baby boomers are getting up there in years. For health systems, this translates into ever-rising demand in service lines that cater to a large proportion of retirees – cardiology, oncology, and orthopedics, in particular.

Isolation precautions for COVID-19 patients are preventing some family members from saying goodbye to loved ones nearing the end of life, reports FOX59 News.

In 2018, Altamonte Springs, Fla.-based AdventHealth launched an outpatient program that screens patients to assess their personal sense of love, joy and peace in their lives. The program, called clinical mission integration, aims to address patients' care needs beyond just…

The data from NRC Health’s 2020 Consumer Trends Report is clear on one thing: healthcare organizations saw no reprieve from the forces of consumerism in 2019.

Consumers are confused by costs. Unlike other industries, healthcare services are often provided before consumers even know the price.

Walmart has expanded into primary care by opening two new standalone health clinics in the last six months, pitting it against rivals also pushing into healthcare, such as CVS Health and Amazon, according to Bloomberg.