Patient Experience

In this episode we hear from Dr. Tina Moen, General Manager, Merative Micromedex, about how her personal experiences as a caregiver have informed her concern for clinician burnout, overly complex workflows, and the importance of getting reliable, current resources into…

In this episode Paul Merrild, President, HealthSparq & Kyruus and Jeff Stewart, System Director, Strategic Marketing at CHRISTUS Health out of Texas join us for an important discussion on member experience. Tune in as they dive into how putting a…

This episode features Dr. Matthew Harinstein, Senior Vice President, Chief Operating Officer, Associate Chief Medical Officer at UPMC International, UPMC Health Plan. Here, he discusses his & UPMC’s focus on patient experience, challenges surrounding implementing healthcare in different countries internationally,…

In today's episode, we are joined by Nicole Rogas, President at symplr, and Kristin Russel, Chief Marketing Officer at symplr, to discuss the patient / customer journey in a virtual world. Tune in to learn more about the financial challenges…

In this episode, we are joined by Thomas Marler, President & Chief Executive Officer at Sage Dental to discuss recruiting top-tier providers, building an exceptional patient experience, developing patient trust for the success of a dental practice or DSO and…

This episode features Dr. Matt Broom, Chief Medical Officer & Vice President of Medical Affairs at SSM Health Saint Louis University Hospital. Here, he discusses SSM’s quality journey, how his military experience shaped his leadership style, the importance of building…

Max Adcock, Director of ASC & Quality Care, Mississippi Sports Medicine & Orthopedic Center, PLLC, joined the podcast to discuss how the ASC field is evolving, how his center is improving patient experience, top advice for administrators, and more.

This episode features Stephen Meth, Chief Experience Officer at Nuvance Health. Here, he discusses his transition from working in a medical malpractice firm to working at health systems, his focus on building loyalty for patients, his work in a patient…

This episode features Dr. Brandon Prusa, Dentist at Compass Dental. Here, he discusses building his practice, trends he’s following in dentistry, how he is looking at growth & development going forward, and more.

Patient education needs and preferences changed in recent years. Tune into this conversation with Anjali Kataria, CEO & Co-founder of Mytonomy, to learn how patient education best fits into a provider-patient relationship. Anjali shares what technology and resources health systems…