Patient Experience

Music therapy can help boost patient satisfaction scores and improve a patient's perception of pain, according to a new study conducted by Concord Township, Ohio-based Lake Health.

As quickly as healthcare began to focus on patient experience, the law of unintended consequences kicked in. While well received as a tool to help improve care, this situation unintentionally gave rise to a consumer culture around patient treatment. Today's…

In a recent blog post by North American Partners in Anesthesia (NAPA), Jill Hoenigmann, discusses what millennial moms want from healthcare.

It's a familiar quandary -- one that healthcare organizations have faced for as long as hospitals have existed. Once a patient is ready for discharge, where does she go next to receive the most appropriate care to complete her recovery…

Online patient video journals or blogs may help enhance patient engagement for individuals with chronic illnesses, especially those under the age of 50 years, according to a commentary published in the journal The Patient.

Long Beach, Calif.-based Molina Healthcare partnered with CareSpeak Communications to launch a text message application to help patients on medication properly adhere to their prescriptions, according to a Tuesday announcement.

J.D. Power recently presented "New Approaches to Measuring Patient Satisfaction" in January at Merchant Medicine's annual ConvUrgentCare® Strategy Symposium in Scottsdale, AZ, to health system, retail clinic, and urgent care executives from across the US. These "on demand" health care…

After being taken to Houston Methodist Hospital Jan. 14 for shortness of breath, former President George H.W. Bush was discharged from the hospital Monday, a family spokesman announced on Twitter.

Physicians at three Johns Hopkins Medicine outpatient clinics in Baltimore spent more face-to-face time with patients when the clinic was on schedule and less when it was running late, according to a study published in BMJ Open.

A new patient engagement app may help new mothers recover following a cesarean section, according to research presented at an annual meeting hosted by American Society of Anesthesiologists.