Patient Experience

Seventy percent of patients say they have become more engaged with their healthcare over the past two years, according to a CDW Healthcare survey.

Patients have more choices than ever before when it comes to shopping around for healthcare. With patient acquisition and retention impacting revenue of healthcare systems and providers, does your health system have a strategy in place for engaging patients online…

The initial interaction between patient and provider is critical to building a trusting care relationship, according to Nabil Ebraheim, MD, the chairman of orthopedics at the University of Toledo (Ohio).

Hospitals in Maryland have the longest emergency room wait times on average, according to a ProPublica analysis.

Patients at hospitals in Colorado and Utah wait in the emergency room the shortest amount of time, on average, before being seen by a physician, according to a ProPublica analysis.

In a recent press relase, Oneview Healthcare announced a partnership with Barnes Jewish HealthCare.

It may get more attention, but lack of insight into pricing is hardly the only healthcare transparency problem that aggravates patients.

Charleston (W.Va.) Area Medical Center has lowered chronic heart failure and chronic obstructive pulmonary disease readmissions and credits a new patient engagement platform for its success.

A new "photo journeys" program in Canada is giving clinicians insight into the day-to-day routines of patients living with chronic illness, according to a research article published in the journal Chronic Illness.

The Center of Medicaid and Medicare Service (CMS) continues to increase emphasis on care collaboration, ranging from Chronic Care Management (CCM) to the recent announcement from the US Surgeon General's landmark report on alcohol, drug and health.