Patient Experience

As of Thursday, Pennsylvania hospitals must notify the caregivers of elderly patients of their impending discharge and provide them with information and training about the patient's specific needs and health concerns upon returning home, according to the Pittsburgh Post-Gazette.

Patients' perception of nurse communication factors into both Press Ganey and HCAHPS patient experience scores, and an initiative at one Texas hospital shows the simple act of sitting down with patients can improve those scores.

One Drop | Experts, a diabetes education and coaching app, is now the first digital education program to meet the American Diabetes Association's national standards for diabetes self-management education and support.

Healthgrades launched a new digital tool to provide patients with engagement and support between medical visits.

Danville, Pa.-based Geisinger Health System implemented a "nursing bundle" in an effort to streamline the patient experience and improve satisfaction, according to a case study published on NEJM Catalyst.

Patient satisfaction is greatly impacted by healthcare staffing, because all care and services are delivered to the patient by members of the healthcare workforce -- nurses, physicians, allied professionals, leadership, and support and nonclinical personnel.

The Laredo Fire Department responded to reports of a fire at Laredo (Texas) Medical Center Monday, according to the Laredo Morning Times.

Understanding a patient's wishes and values and using that information as a road map for care planning is at the heart of patient-centered end of life care.

A study in Mobile Media & Communication found mHealth interventions can help treat vulnerable HIV populations.

Neighborhood Health Plan, a subsidiary of Boston-based Partners HealthCare, is offering a money-back guarantee to employers with at least 100 workers who join the plan as new customers, according to The Boston Globe.