Patient Experience

The majority of patients — 75 percent — cited information on whether a provider accepts their insurance as an "extremely important" factor when selecting a care provider, according to a Kyruus report.

The plurality of patients — 38 percent — cite referral from a healthcare professional as their preferred method for finding a provider, according to a Kyruus report.

Rediscovering the power of listening in medicine can help high-need patients across the nation, according to research compiled by Harvard Business Review.

Nurses need clinical expertise and interpersonal skills to create a positive patient experience, meaning nurses need to refine their patient-provider communication strategies, according to findings compiled by PatientEngagementHIT.com.

Hospital administrators at Rotterdam Eye Hospital in the Netherlands have found that lower-tech measures, such as their ongoing design-thinking program, can improve healthcare, according to Harvard Business Review.

Officials from Atlanta-based Emory Healthcare will meet Monday with the parents of a toddler who was denied a kidney transplant from his father after he violated his parole, according to CNN.

A rooftop garden at Brighton, Mass.-based Franciscan Children's has proven to be a helpful, therapeutic space for patients with mental illness, according to WBUR.

Health systems and hospitals striving to succeed moving forward will have to adapt to the consumer-driven healthcare marketplace. Donald Adam, chief development officer for True Health Diagnostics, a Frisco, Texas-based healthcare services organization, spoke with Becker's Hospital Review on the…

Two Edison, N.J.-based Hackensack Meridian Health hospitals launched a new policy allowing 24-hour visitation in select departments, according to centraljersery.com.

As emergency departments are arguably one of the most complex clinical settings in healthcare, it's important for administrators not to lose sight of the patient experience amid changing regulatory landscapes and the transition to value-based care, according to a new…