Patient Experience

The Mental Health Cooperative in Nashville is developing a psychiatric emergency room for people experiencing mental health crises.

Currently, patient engagement is a stable concept, shaped and valued. We really see that a single office visit, clinical decision or transaction isn’t enough to engage patients for a long time. Similarly to any human-to-human interaction, it takes time and…

Primary care physicians can reduce workload and improve patient care by spending less time with patients, according to a Harvard Business Review article.

Providers could benefit from providing upfront cost information and offering consumers financial education, according to a survey conducted by Accenture.

Nearly half of patients report they "somewhat" trust online reviews of providers, according to a Kyruus report.

Primary care appointments last five minutes or less in 18 countries that represent half the world's population, according to a study in BMJ Open.

Advocate Health Care announced a collaboration with Takeda Pharmaceuticals and Lundbeck U.S. focusing on the use of digital technology to support people with depression.

Accenture released the Patient Experience Manager to help life science companies improve patient services through comprehensive, real-time views of performance.

Patient Engagement is an incredibly important part of the healthcare industry and Yana Yelina lays out how to use technology to improve patient engagement. 

Bud Torcom discusses ways to improve patient healthcare and the struggle of providers to think of patients as customers.