Patient Experience

Hospital security staff at Phoenix-based Maricopa Medical Center struggled to remove a naked man who walked into the hospital's pediatric emergency room March 8, according to a KNXV report.

Robert Wiebe, MD. Executive Vice President and CMO of Dignity Health (San Francisco). Dr. Wiebe is the executive vice president and CMO of Dignity Health, leading the system’s organizationwide clinical and patient care efforts. He focuses on achieving quality, patient…

Up to 97 percent of patients are comfortable with questions from their healthcare provider on their sexual orientation and gender identity. These questions significantly reduce disparities among LGBTI patients, according to a study conducted by researchers at Rochester, Minn.-based Mayo Clinic and…

Ohio residents with Anthem insurance told The Plain Dealer they fear Anthem's discretionary emergency department policy will negatively affect them.

Most patients enter hospitals as the result of an unexpected emergency or for a planned surgical procedure, making the emergency room (ER) and the operating room (OR) the two “front doors” of the hospital.

Healthcare consumers want their digital experiences for routine healthcare transactions — like paying medical bills or filling prescriptions — to be similar to retail, according to results of a survey commissioned by NTT DATA Services.

Effective population health management has made it imperative that patients have an equal footing in the matters of their health.

Although it is difficult for physicians to tell chronically ill patients that treatment is futile, when physicians fail to tell patients treatment is futile, it may only make them suffer more, argues retired gastroenterologist Samuel Harrington, MD, in The Washington Post.

Pediatric patients often disagree with their parents about the child's experience during hospital stays, according to a study published in Archives of Disease in Childhood.

Boston Children's Hospital and Klick Health unveiled HealthVoyager Feb. 28, a patient experience platform that employs virtual reality as a way of explaining medical information to pediatric patients and their families.