6 popular appointment booking apps + 5 features that make them great

Healthcare organizations are looking to improve the healthcare experience from the very first moment they interact with patients, often through appointment booking smartphone apps, according to an Appinventiv blog post.

Three blog post highlights:

Top appointment booking apps, listed in no particular order:

  1. Zocdoc
  2. Practo
  3. Otboo
  4. Setmore
  5. Healthtap
  6. Lybrate

Features of a successful appointment booking app:

  1. Access to telemedicine or virtual care
  2. In-app patient appointment check-in
  3. Built-in payment modalities
  4. Automated appointment reminders
  5. Clinician and physician search, equipped with geo-location

Three considerations for the appointment booking app of the future:

  1. Artificial intelligence and machine learning to better match patients with the right provider or specialist for their needs
  2. Cloud computing to store patient-entered data and eventually provide insights on how to provide better service
  3. Blockchain to help users securely access insurance claim details before booking an appointment

To access the complete blog post, click here.

More articles on patient engagement:

UChicago Medicine cuts inpatient sleep disruptions with EHR tool
Mount Sinai just opened a 'man cave' — here's why  
Scaling community-based care: Ten ways to win in 2019

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