The report examined the reputations of the 25 largest U.S. health systems by 2021 revenue and ranked the top 15. The ranking was determined using a proprietary scoring method involving publicly available patient feedback, including 2.7 million online patient reviews.
Top 15 U.S. health systems by patient reviews:
- Community Health Systems (Franklin, Tenn.)
- HCA Healthcare (Nashville, Tenn.)
- Universal Health Services (King of Prussia, Pa.)
- Baylor Scott & White Health (Dallas)
- CommonSpirit Health (Chicago)
- Trinity Health (Livonia, Mich.)
- AdventHealth (Altamonte Springs, Fla.)
- Ascension (St. Louis)
- Tenet Healthcare (Dallas)
- Sutter Health (Sacramento, Calif.)
- Northwell Health (New Hyde Park, N.Y.)
- UPMC (Pittsburgh)
- Spectrum Health (Grand Rapids, Mich.)
- Banner Health (Phoenix)
- Intermountain Healthcare (Salt Lake City)
