Community Health Systems has the best reputation among its patients of the 25 largest health systems in the U.S., according to a report released March 16 by brand management firm Reputation.
The report examined the reputations of the 25 largest U.S. health systems by 2021 revenue and ranked the top 15. The ranking was determined using a proprietary scoring method involving publicly available patient feedback, including 2.7 million online patient reviews.
Top 15 U.S. health systems by patient reviews:
- Community Health Systems (Franklin, Tenn.)
- HCA Healthcare (Nashville, Tenn.)
- Universal Health Services (King of Prussia, Pa.)
- Baylor Scott & White Health (Dallas)
- CommonSpirit Health (Chicago)
- Trinity Health (Livonia, Mich.)
- AdventHealth (Altamonte Springs, Fla.)
- Ascension (St. Louis)
- Tenet Healthcare (Dallas)
- Sutter Health (Sacramento, Calif.)
- Northwell Health (New Hyde Park, N.Y.)
- UPMC (Pittsburgh)
- Spectrum Health (Grand Rapids, Mich.)
- Banner Health (Phoenix)
- Intermountain Healthcare (Salt Lake City)