Zotec’s patient engagement methods help Georgia radiology group navigate new billing challenges

Zotec Partners (Zotec), the industry-leading provider of radiology revenue cycle and practice management services, announces a multi-year revenue cycle management (RCM) services renewal with Radiology Associates of Macon (RAM), a hospital-based private practice radiology group serving the Central Georgia Community since 1972.

 Editor's Note: This article originally appearred on Zotec Partner's website.

RAM needed better ways to engage patients with high-deductible health plans in the billing process, according to Thomas J. Herald, senior vice president of radiology with Zotec who states, “Zotec has risen to meet new industry challenges that now position patients as consumers, covering the entire range of the patient experience from check-in to payment, and offering multiple payment options for patients including mobile billing, text messaging, payment plans, and patient portals all based on our patients’ demographics and preferences.

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