Reducing friction with CRM while improving patient engagement

Sponsored by NTT DATA Services

As healthcare continues to become more consumer-driven, it's crucial for hospitals and health systems to expand patient engagement capacities in order to ensure an optimized patient experience.

Join NTT DATA Services leader, Melanie Dowczek, to hear insights into the role of patient engagement in the current healthcare landscape, as well as, strategies for leveraging CRM (Customer Relationship Management) software to compile actionable patient information for better engagement, improved service delivery and streamlined workflows.

To download the .mp3 file, click here; or listen below. 

For more information, please visit NTT DATA Services' website here.

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