Positive customer experience equals loyalty

As competitors continue to arise, it is important to keep customers and patients at the forefront of many strategic decisions.

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Envera Health, an engagement services partner committed to advancing consumer-driven care, is focused on developing a unified front door for hospitals and health systems looking to create customers for life.

During an upcoming webinar, Jill Austin, chief marketing officer and Megan Pruce, vice president, business to business and communication at Nashville, Tenn.-based Vanderbilt University Medical Center, along with Erinne Dyer, executive vice president, growth at Envera Health, will discuss how to introduce a collaborative partnership of physicians, health systems, pharmacies and health plans that align on serving their customers.

The webinar is scheduled for Wednesday, Jan. 31, from 12 p.m. to 1 p.m. CST. To register, click here.

More articles on patient engagement:
4 reasons patients struggle to shop for healthcare
How to engage patients in 2018
Foster engagement through proactive interventions

At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.

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