The transition to ICD-10 scheduled for October 2015 will affect healthcare organizations in all areas, not just revenue management. PNC healthcare experts have offered the following tips to hospitals and health systems looking to ensure their people, processes and technologies are prepared for the switch.
1. Have regular, interdisciplinary meetings about the conversion.
2. Project the effect the switch will have on the revenue cycle and coding productivity.
3. Practice dual coding, and analyze the results to identify staff education needs.
4. Collaborate with payers and vendors to assess their readiness.
5. Update and prepare internal forms for the transition.
6. Improve internal workflows to minimize the impact of the transition.
7. Create and implement a daily process to analyze denials and underpayments.
8. Educate the revenue cycle team to ensure they catch errors in claims adjudication.