Once on site, Greeley consultants found a number of areas causing the facility’s noncompliance with the specific condition.
They discovered that the client lacked strong systems for managing events and tracking failures. Additionally, the facility suffered from garden-variety oversight issues and overspent on collecting data that provided few insights.
“We went in not just to help them with moving to compliance with the one condition out,” one Greeley consultant summarized. “We soon realized that their whole quality and safety processes needed a strong framework for sustaining compliance.”
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[Editor’s Note: This article originally appeared on the The Greeley Company’s blog.]