Leadership

For decades, the COO’s job was straightforward: keep the trains running on time. Ask today’s COOs how the role has changed, and a different picture emerges. Operational excellence hasn’t gone away, but it’s no longer the ceiling of the job. …

Ask COOs and other strategic leaders which operational metric matters most right now, and the answers span a wide range: length of stay, patient throughput, transfer acceptance rates, facility utilization, workforce retention, access. But a common thread runs underneath: With…

HHS is planning to create two new FDA deputy commissioner positions focused on technology and drugs, according to an Aug. 25 CNBC report. The technology role would oversee both the FDA’s internal use of AI and its review of AI-enabled…

Just as other healthcare challenges have evolved in the past two decades, so too have those related to security. “The big thing when you’re considering how healthcare security has changed is that it’s moved beyond traditional access control and asset…

Edison, N.J.-based Hackensack Meridian Health is not struggling for patients. The 18-hospital system serves more than 6 million New Jerseyans each year, post-pandemic utilization has pushed volumes to historic highs and the brand is strong enough that demand routinely outpaces…

In 2024, the Medicare Shared Savings Program had its strongest year on record. Even then, roughly one in four participating ACOs did all the work and came away with nothing. These aren’t organizations that avoided risk — they signed the…

Most hospitals have no shortage of dashboards but by the time a daily report shows the emergency department (ED) backing up, the beds are already full and discharges have already slipped. Leaders at San Antonio, Texas-based University Health say the…

Board human resources committees are encouraged to transition to a broader “human capital” remit, in order to assure proper focus on new AI-prompted issues impacting the workforce. These include, but are not limited to, workforce restructuring; employee retraining and professional…

Studer Family Children’s Hospital has a SEAL team — not one that executes military missions, but one that helps physicians, nurses and other hospital employees prepare for high-risk, low-frequency situations.  The project — which stands for Simulating Emergency Action for…

The cost of accomplishing anything great is willingness to be misunderstood. Internalization of the idea “This problem matters enough that an unreasonable attempt is justified” is the bedrock of any monumental accomplishment. The hard part of trying to do anything…