Lab directors see big opportunities to expand services and grow within their organizations in the coming year, especially focused on outpatient services and consumer preferences.
Becker's connected with the following leaders to learn more about potential areas for lab services growth:
· Penny Tisdale, laboratory administrative director of AnMed Health in Anderson, S.C.
· Jose Tirado, division director of lab services at AdventHealth in Altamonte Springs, Fla.
· Iyda Anthony, vice president of lab services at Legacy Health in Portland, Ore.
· Thel Grayson, director of laboratory and pathology services at JPS Health Network in Fort Worth, Texas
· Mary Acedi, executive director of Arizona laboratories at Banner Heart Hospital in Phoenix
The eight areas of best opportunities they mentioned were:
1. Formalizing laboratory services within the larger health system
2. Growing the outpatient lab business
3. Expanding testing menus
4. Further developing molecular and outreach lab programs
5. Developing more lab tests to meet the demands of providers, patients and community members
6. Leveraging vendor and industry collaborations to improve the patient experience
7. Delivering more convenient services to patients, such as home test kits and self-collection devices
8. Integrating artificial intelligence and automation technology into the lab