Northwell rolls out AI chatbot for pregnant patients

New Hyde Park, N.Y.-based Northwell Health has rolled out Northwell Health Pregnancy Chats, an artificial intelligence-powered chatbot designed to provide medical advice to pregnant patients.

The chatbot works both as an educational program and as a safety net that can identify health problems. In a pilot program, 96 percent of patients reported being satisfied or somewhat satisfied with their experience, according to a Jan. 11 Northwell news release shared with Becker's.

"Far too many pregnant and birthing people in this country suffer harm or even die because of problems that are entirely preventable. Northwell is committed to doing whatever is necessary to reduce those risks," Northwell Center for Maternal Health Director Dawnette Lewis, MD, said. "By bringing together high-tech innovation and high-touch clinical care, the Northwell Health Pregnancy Chats will help keep women and babies safe."

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