Google tests ChatGPT competitor at Mayo Clinic

Google is testing its artificial intelligence-powered chatbot designed to answer medical questions, Med-PaLM 2, at Mayo Clinic, The Wall Street Journal reported July 8.

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The company is betting that this chatbot will edge out Microsoft’s ChatGPT, as Med-PaLM 2 is trained on questions and answers from medical licensing exams. Google began testing the tool at the Rochester, Minn.-based health system in April.

In 2021, Google opened an office in Rochester to work on projects using Mayo Clinic’s data. Google told employees that an AI medical assistant could “be of tremendous value in countries that have more limited access to doctors,” according to an internal email viewed by the Journal.

Microsoft has also looked to specialize its AI chatbots for healthcare. In March, Epic announced it would use Microsoft’s GPT-4 in its EHRs.

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