Editor’s Note: This article originally appeared on Select International’s website.
Some hospitals ask us to start our re-design of their hiring processes at the front-line. It’s logical. Front-line staff – nursing, nursing assistants, medical assistants, and patient care technicians spend more time with patients than anyone and drive the patient experience.
A recent LinkedIn survey, though, reminds us that managers and leaders play a critical role in establishing a culture, and that culture and work environment may be more important to employees than anything. Keeping happy and engaged employees impacts the patient experience, and the bottom line. The survey found the following: Click here to continue>>
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