Shifting mindsets: impacting physician views on quality and efficiency metrics

A recent article from CareCulture Health Partners discusses how to shift physician mindsets around quality and efficiency metrics. 

Editor's Note: This article originally appeared on CareCulture's website

As the financial viability of hospitals and health systems increasingly depends on metrics tracked by programs like the Centers for Medicare and Medicaid Services (CMS)’s quality program, it is more and more important to engage provider teams in the improvement of these metrics. Since many performance tracking programs are relatively new, it can be challenging to engage established providers who feel that they should be focusing on patient care and patient care only. This is especially true for physicians who have been out of medical school for more than 5-8 years. When these providers started their practice, most CMS measures were either not around or were still being developed.

I find that the key to shifting mindsets around quality and efficiency metrics is as simple as engaging the physician team, aligning the team around a united practice culture and mission, and developing a thoughtful incentive plan. In this post, I outline key ways our team shifts mindsets on quality and efficiency metrics to create a high-functioning emergency department team working toward shared goals. Click here to continue>>


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