What are the keys to successful service lines?

In a recent post on Hayes Management’s Healthcare Leaders Blog, David McCready, Senior Vice President of Surgical, Procedural and Imaging Services at Brigham and Women’s Hospital, tackles the issue of service lines.

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According the to post, Brigham and Women’s has been involved with clinical service line development for more than a decade. Mr. Mcready notes 3 things that successful service lines have in common:

– They are multi-disciplinary.

– They are patient-centered.

– They tackle governance, management, resources and funds flow challenges head-on.

With these 3 keys in mind, organizations can begin to form service lines. However, service line development does come with challenges, including non-traditional revenue cycle monitoring and leadership heirarchy.

To read more about the benefits of service lines, click here.

 

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