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Leadership & Management

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David Fox, CEO of Good Samaritan Hospital in Downers Grove, Ill., believes transparency is critical to improving the performance of any hospital. At Good Samaritan, both overall organizational and individual manager goals are shared throughout the organization, and each manager's…

1. Leading is not the same as managing. There is a huge difference between managing and leading. "Leaders do the right thing and managers do things right," it has been said. While managers focus on working toward the organization's goals,…

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