The office said it had received a complaint alleging that the hospital failed to provide qualified sign language interpreters, in violation of the Americans with Disabilities Act.
Beverly Hospital has agreed to provide live interpretation or, when that is not feasible, remote video services. The hospital also will conduct annual training, track complaints and amend its policy to provide interpreters for family members.
The hospital said it cooperated with the U.S. Attorney’s Office once it was told of the concerns. “We look forward to continuing that work to better serve our deaf and hard of hearing patients,” the hospital told the Boston Globe.
Read the release from the U.S. Attorney’s Office in Boston on interpreters.
Read the Boston Globe report on interpreters.
Related Articles on Interpreters:
Virginia’s Inova Health Settles Allegations of Not Providing Sign Language Interpreters
Deaf Women Sue Maryland Hospital for Denying an Interpreter
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