'Motivation is all about mutual respect,' says Allscripts' Dr. Reed Hansen

In this special Speaker Series, Becker's Healthcare caught up with Reed Hansen, PharmD, director of clinical consulting and advocacy team at Allscripts in Chicago.

Dr. Hansen will speak on a panel during the Becker's Hospital Review 4th Annual Health IT + Revenue Cycle Conference titled "The Opioid Epidemic - Key Issues 2018," at 1:00 p.m. Wednesday, Sept. 19. Learn more about the event and register to attend in Chicago.

Question: Can you share your best advice for motivating your teams?

Dr. Reed Hansen: Motivation is all about mutual respect and purpose, which provides a basis for team success. Engaging the team members as professionals, as well as utilizing their skillsets, [creates] an environment to motivate and stretch individuals to their highest potential. Another key approach for motivation is giving praise for a job well done [and] mentoring in those times when the goal has not been met.

Q: What is the No. 1 thing you wish you knew before taking a leadership post at your organization?

RH: [I wish I understood] the difficulty of transitioning, [or] letting go, from being a subject matter expert and rapidly adjusting to a role where you rely on many other individuals to drive success.

Q: What’s the best thing you’ve read lately:

RH: Dreamland: The True Tale of America's Opiate Epidemic by Sam Quinones. [It is] a non-fiction book with great history and progression of the opiate crisis we have today. The book addresses stigma, pharmaceutical company influence, people as victims and the broad impact [of the epidemic] on the American society.

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