Leading the discussions were Dr. Robert Bonar, former CEO of Ascension’s Seton Family of Hospitals, and now Professor of Healthcare Administration at George Washington University, and Dr. Thomas Feo, CEO of Healthcare Control Systems.
Panelists likened the minute-by-minute coordination system, ORControl, to air traffic control. They emphasized its ability to deliver just the right information, to just the right person, at just the right time. The result is enhanced productivity and patient safety, and the development of a strong team culture that reaches across a hospital’s many silos.
Minute-by-minute coordination systems are critical in healthcare to immediately address the disruptions that constantly arise. You start each day with a great schedule, best practices, and a well-trained staff, but within 10 minutes unexpected disruptions occur (a patient ate before surgery, a case cart is missing, a surgeon is late, …). The result is your schedule and staff are thrown into disarray. A minute-by-minute coordination system gets your entire hospital back on track, so that you do not lose time, money, or patient safety.
Following successful implementation in large hospital systems, including HCA, Ascension, Common Spirit, and the VA, ORControl yielded measurable and significant improvements in many KPIs. These benefits included increased case volumes and revenue. In addition, the system decreased overtime which resulted in a boost in staff morale.
Dr. Bonar summed up the day’s discussions by stating that ORControl fosters a culture of accountability and teamwork by virtually eliminating opportunities for staff to conceal delays and inefficiencies. “I think what our staff and physicians enjoyed most was transparency and being able to hold each other accountable for their end of the stick.”
For more information, please contact:
Luke Doyle – Senior Vice President Operations
Email: luke.doyle@hcs.us.com
Mobile: 512-426-8000
Visit www.hcs.us.com for further details on ORControl™.
At Becker's 4th Annual CEO + CFO Roundtable, taking place November 2–5 in Chicago, more than 1,500 hospital and health system executives tackle decisions that determine whether organizations thrive or merely survive: protecting margins under cost pressure, choosing where to grow, renegotiating payer relationships, stabilizing the workforce and proving real ROI on technology. This is where leaders work through them together, face-to-face. Apply for complimentary registration now.
