To fix the problem, Gunnison Valley Health’s leadership turned to Community Hospital Corp. and CHC Consulting for management support, according to a CHC whitepaper.
The relationship resulted in a system-wide operational assessment of areas like staffing, supply chain, information technology and others. From that assessment, CHC Consulting, Gunnison Valley executives and the board developed an action plan, including the following steps:
• Initiating a 340B Dug Discount Program
• Reducing OR inventory to eliminate surplus
• Implementing a labor productivity tool to monitor labor expenses
• Implementing a formal IT governance structure
• Completing meaningful use stage 1 attestation
• Improving billing processes for better cash flow
From those steps and several others, Gunnison Valley Health achieved a 16.6 percent total net revenue increase and a $1.8 million growth in outpatient revenue. The hospital’s days cash on hand increased 78.6 percent.
“We did a one-eighty and then shot straight to the sky by every measure of hospital strength and performance,” Gunnison Valley Health CEO Rob Santilli said in the whitepaper.
