Summary
Duke Anderson: Navigating Hospital Challenges in 2023
About Duke Anderson
Duke Anderson, the President Emeritus of Hillsdale Hospital in rural Michigan, has decades of experience advising on corporate culture enhancement and preservation. He has helped hospitals navigate challenges while striving for a productive and trustworthy environment.
Facing the Challenges
To overcome challenges, Anderson recommends hospitals focus on revenue cycle opportunities and pay close attention to human resources practices. He also advises hospitals to be open to rehiring former employees for a seamless transition.
Increasing Outpatient Market Share
Hillsdale Hospital has increased their outpatient market share by offering primary care and more entryways into the system. Anderson has leveraged nurse practitioners and physician assistants to bridge the gap in primary care demand and supply.
New Technologies Excite Anderson
Jill, the former CEO and President Emeritus of Hillsdale Hospital shares Anderson’s excitement for new technologies, including patient monitoring in the home. The hospital has undergone a shift from 50% inpatient procedures and 50% outpatient procedures five years ago to 20% inpatient procedures and 80% outpatient procedures today.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 12/13/2022 and can be listened here.
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