The best practices are organized into seven competency areas:
• Mindful practice
• Collaboration and teamwork
• Effective openings and closings
• Communicating with empathy
• Effective explanations
• Engaging patients and families as partners
• Hard conversations
To complete an assessment of your communication skills across these seven areas, click here (pdf).
More Articles on Physician Communication:
Hospitals, Medical Schools Train Physicians on Empathy Using Actors
