Here are five things to know about Ms. Croom.
1. She has more than two decades of experience in various human resources, organizational development and performance improvement leadership roles.
2. She will begin her new role March 1.
3. In her new position, she is responsible for leading service excellence initiatives, related measurement improvements and organizational development initiatives including the Physician Leadership Academy and Leadership Development Institute, according to Capella.
4. Ms. Croom previously held a similar role with Union University’s Center for Excellence in Health Care Practice in Jackson, Tenn., and Nashville, Tenn.-based Hospital Corporation of America’s TriStar division, where she supported leadership development, clinical orientation, employee engagement and the patient experience.
5. She earned a bachelor’s degree in organizational leadership and master’s degree in business administration from Union University. She is currently pursuing a doctorate degree in health services administration at The University of Alabama-Birmingham.
More articles on executive moves:
Indiana children’s hospital names new president: 4 things to know
Dr. Paul N. Casale to lead NewYork Quality Care: 5 things to know
16 latest hospital, health system executive moves
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.