The survey, conducted between March and July 2024, collected insights from 1,000 IT decision-makers worldwide. Respondents represented regions including the U.S., Canada, the Asia-Pacific region and Europe, spanning 17 industries such as financial services, healthcare, government, and manufacturing.
Here are the six key tech trends identified for 2025:
- AI avatars and chatbots: Seventy percent of respondents are already using generative AI chatbots, with 78.84% adopting Microsoft Copilot.
- Deepfake defense: AI ranks as the second-most disruptive force to business operations, with a disruption risk score of 3.55 out of 5.
- Quantum advantage: Quantum computing is gaining traction, with 33% of organizations in the media, telecom, and technology sectors investing in it.
- Post-quantum cryptography: Thirty-one percent of advanced IT departments plan to invest in post-quantum cryptography by the end of 2025.
- Expert models: Eighty-percent of high-maturity IT departments have already invested in or plan to invest in AI models tailored to their industries by the end of 2025.
- AI sovereignty: Privacy and security concerns remain high, with 65% of respondents listing them as critical factors in AI investment decisions.
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.
