As physicians maneuver the transition to virtual care during the COVID-19 pandemic, they can still exhibit empathy toward their patients by adopting verbal and nonverbal habits.

Solutionreach, the leader in patient engagement and innovation in healthcare, announced the release of its SR Telehealth solution to help providers remain HIPAA-compliant while streamlining the process of virtual visits from scheduling through the encounter.

Cleveland Clinic released its COVID-19 Digital Health Playbook, including a guide for healthcare organizations to rapidly scale their telehealth offerings.

Dallas-based Medical City Healthcare has deployed more than 650 tech devices to expand telehealth visits across its network, conserve personal protective equipment and curb the spread of COVID-19.

The coronavirus response has boosted telehealth use considerably, and many investors are banking on telehealth as the way of the future.

The Federal Communications Commission approved six funding applications totaling more than $3 million to providers, including Mount Sinai Health System, UPMC and Ochsner Clinic Foundation, through its new COVID-19 telehealth program. 

To help expand access to care during the COVID-19 pandemic, several insurance companies have loosened restrictions on telehealth claims for both COVID-19 and non-COVID-19 related care.

Humana recently expanded access to more than 150 telehealth and other virtual services such as virtual check-ins, e-visits and telephone evaluations in response to the COVID-19 pandemic.

Even before the CDC recommended that healthcare entities consider alternatives to face-to-face appointments and made it easier to bill for telehealth visits, our hospital planned to explore the technology in 2020.

Blue Cross Blue Shield of Massachusetts announced on April 13 that it has processed 180,000 telehealth claims since expanding coverage for virtual care during the COVID-19 pandemic.