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Telehealth

Amwell has launched a telehealth services platform aimed at smaller physician practices. In a news release, company CEO Roy Schoenberg said the platform focuses on assisting community-based care when physician offices "are closed, or their on-site services are deeply limited." 

While CMS has relaxed telehealth regulations to expand care during the COVID-19 pandemic, the action may result in a spike in billing fraud, according to an April 22 Kaiser Health News report. 

As physicians maneuver the transition to virtual care during the COVID-19 pandemic, they can still exhibit empathy toward their patients by adopting verbal and nonverbal habits.

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