Four details:
1. Converge is designed with an open architecture, which lets the platform offer applications from other companies in addition to Amwell’s products, programs and modules.
2. The platform is connected to Cleveland Clinic’s The Clinic offering, which lets providers request virtual second opinion services for patients and connect them to one of Cleveland Clinic’s 3,500 physicians via the Amwell platform.
3. Converge also is connected to Google Cloud and uses the tech giant’s artificial intelligence and natural language processing technologies including real-time captioning and translation services for patients.
4. The platform can also be integrated with providers’ existing workflows, EHRs, patient portals and consumer experiences.
More articles on telehealth:
Physician viewpoint: 5 changes we need to make in telehealth to bring it into the future
Telehealth company fires CEO accused of harassing teen in TikTok video
What hospitals can learn from Amazon, Optum’s telehealth expansions: 3 innovation execs weigh in
