Researchers from UnitedHealth Group subsidiary Optum surveyed healthcare providers from Oct. 25 toNov. 2. About 75 percent of respondents practiced primary care, 18 percent practiced specialty care and 4 percent urgent care.
Here are three more findings for the survey:
1. Fifty-eight percent of respondents reported feeling frustrated by the quality of care they can provide via telehealth appointments.
2. Half of respondents reported feeling frustrated by the technical details that come with navigating telehealth.
3. Ninety percent of respondents said they feel telehealth increases convenience for patients, and 52 percent said telehealth makes it easier for patients to find appointments.
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.
