The survey interviewed 101 U.S.-based healthcare executives and payers between Sept. 26 and Oct. 6 about their digital investments and how they are affecting their bottom lines and found that:
- Ninety-six percent believe that investment in technology is worth it.
- Ninety percent said after they shifted administrative responsibilities to a digital system, their organizations were able to focus more on the needs of their providers.
- Seven out of 10 respondents in the survey said they have yet to see return on investment with their digital investments.
- Fifty percent of respondents said they may not be seeing a return on investment due to “siloed tracking metrics.”
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.
