Study: Effective E-Prescribing Requires Redesigned Work Processes, Technical Support

Practices achieved success in e-prescribing by redesigning work processes and taking advantage of training and support resources, according to a study published in Annals of Family Medicine.

Researchers conducted a case study of five ambulatory primary care practices identified by e-prescribing experts as models of effective e-prescribing. The researchers interviewed members of the practice and observed prescription-related workflow to determine the factors of success in e-prescribing.

They found that the practices redesigned workflows to create specific e-prescribing protocols that distributed prescription-related work among practice members. The practices also had access to local physician champions, ongoing training and continuous on-site technical support. The main challenges were coordinating new work processes with pharmacies and managing ineffective health information exchanges.

Related Articles on E-Prescribing:

AMA Urges Physicians to Apply for E-Prescribing Exemption by Nov. 1
AMA Praises E-Prescribing Exemption Additions But Wants More Time

CMS Issues Electronic Prescribing Final Rule


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