Evanston, Ill.-based Endeavor Health has moved all nine of its hospitals and about 300 care locations onto a single Epic EHR. The migration completes a multiyear project to consolidate three separate EHR environments into one.
The health system announced in November that the unified platform now covers more than 28,800 employees and 1.5 million patients.
Endeavor Health formed from the combination of Evanston, Ill.-based NorthShore University HealthSystem and Warrenville, Ill.-based Edward-Elmhurst Health. That merger left the organization running three Epic instances. Before the consolidation, a patient who saw a specialist in one community and went to a hospital in another could have had to use more than one patient portal, repeat their medical history or manage separate accounts, CIO Deb Anderson wrote in a post on Endeavor’s website.
Patients now use one MyChart portal and have a single record. Care teams across the system can see full histories, medications and test results in real time, Ms. Anderson wrote.
She called converting an enterprise of this size while keeping care running 24/7 “an extraordinary operational achievement.” She credited physicians, nurses, informatics specialists and IT teams across every region.
Becker’s previously reported that Endeavor spent 2024 planning and setting up a governance structure for the EHR consolidation before launching the project in early 2025. Endeavor Chief Health Informatics Officer Shilpan Patel, DO, told Becker’s that building every change in three versions had made process improvement and a consistent experience difficult.
According to Dr. Patel, Endeavor was using the project’s governance structure to pilot as many of Epic’s new tools, including AI, as it could.