Here are six takeaways from the survey:
- 57 percent of respondents spend time sorting through duplicates “regularly.”
- 72 percent of respondents said they work to mitigate duplicate patient records on at least a weekly basis.
- 47 percent of respondents said they lack resources to adequately correct duplicate records and have a quality assurance step in their registration or post-registration process to identify duplicates.
- 43 percent of respondents measure quality data as it relates to patient matching.
- 55 percent of respondents are able to communicate the rate of duplicate medical records with their organizations, but report a lack of standard definitions relating to how duplicate rates are calculated.
- Respondents identified the major challenges to managing a master patient index as registration staff turnover; record matching and patient search terminology; lack of resources to correct duplicates; inadequate information governance policy support; and lack of executive support.
More articles on health IT:
7 things to know about patient portal adoption by specialty
3 IT terms, trends to eliminate in 2016
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.