For years, healthcare organizations have approached patient access the same way: invest in contact center technology, hire and train staff, and continuously optimize workflows to keep pace with growing demand. The technology evolved from traditional phone systems and legacy contact…

Abbott is investigating a cyber incident involving unauthorized access to a limited number of internal systems in its cancer diagnostics business. The incident does not affect business operations, product availability, manufacturing, lab operations or the company’s ability to serve patients,…

OpenEvidence has considered raising $200 million at a $20 billion valuation but is unlikely to move forward with the round, The Information reported July 17. A source involved in the discussions told the news outlet the deal would dilute shares…

When an AI vendor walks into Mass General Brigham with a bold ROI claim, the conversation doesn’t start with a pilot proposal. It starts with a form. Rebecca Mishuris, MD, chief health information officer at Somerville, Mass.-based Mass General Brigham,…

AI chiefs have become increasingly present in health systems, shaping governance, implementation and oversight. Health plans and their subsidiaries have been getting on the bandwagon, too.  While analytics- and technology-centric executives are often responsible for AI initiatives at companies, some…

CMS is rapidly reshaping the federal health technology landscape, rolling out a series of initiatives over the past three months that touch nearly every stage of digital healthcare, from how AI tools are paid for and how prior authorizations are…

Stanford University School of Medicine and Harvard Medical School researchers ranked 24 AI systems by clinical safety in a new benchmark study, finding four medical-specialized tools topped the list in a statistical tie. The findings come from NOHARM (Numerous Options…

EHRs are among the largest investments health systems will ever make, with some reaching into the billions — and, in one case, tens of billions — of dollars. Here are the priciest EHR installations on record, according to Becker’s reporting…

Becker’s recently asked the CIOs and chief digital officers of the 200 largest U.S. health systems two questions: What is the most overhyped trend in healthcare IT, and what are you truly most excited about? For a notable number of…

Craneware, whose software is used by hospitals and health systems across the U.S., disclosed a cybersecurity incident involving unauthorized access to a subset of its data environment. The Edinburgh, Scotland-based company reported the incident in a July 20 filing with…