Tampa (Fla.) General Hospital has reduced average call wait times by 58% and daily call abandonment by 56% after deploying AI agents from Hyro. Within two weeks of launch, the health system also saw a 21% increase in scheduled appointments…

U.S. health system venture capital deals spiked during the pandemic before cooling down in the years since, according to a New England Journal of Medicine article. However, academic medical centers, in particular, may need to ramp up their venture capital…

Edison, N.J.-based Hackensack Meridian Health resumed its Hospital From Home program on Nov. 17, following a nearly two-month pause triggered by the Oct. 1 government shutdown, which caused the CMS waiver authorizing acute hospital-level care at home to lapse. The…

Amazon keeps hiring for its healthcare businesses, Amazon Pharmacy and One Medical, and to beef up its healthcare AI expertise. Here are 11 healthcare-related jobs the tech giant is hiring for this month (along with their annual base pay ranges):…

As hospitals confront historic workforce shortages and rising operational pressures, many health systems are shifting from short-term fixes to a longer-term reimagining of how care teams will function in an AI-enabled future. The question is no longer whether artificial intelligence…

While virtual care grew 31-fold at nine health systems, total Medicare utilization there rose by just 0.25 visits per beneficiary, the American Telemedicine Association found. In the non-peer-reviewed study comparing 2019 to 2023 data, 74% of Medicare patients used telehealth…

Minot, N.D.-based Trinity Health anticipates a return on investment of nearly $1 billion from implementing Epic, its IT chief told Becker’s. The two-hospital system signed a deal for the new EHR in June with a go-live date of Nov. 1,…

Somerville, Mass.-based Mass General Brigham researchers found that pairing generative AI ambient documentation tools with a virtual scribe significantly reduced after-hours work and documentation delays for physicians. A study published in the Journal of General Internal Medicine evaluated 181 primary…

Houston-based Memorial Hermann is teaming up with the Texas Medical Center’s Center for Device Innovation to nurture employee-driven innovation and help staff bring new ideas to life, the health system’s vice president of information technology and innovation told Becker’s. “From a…

Health systems continue to collaborate with Big Tech on AI, ambient listening and digital innovation. Here are seven partnerships Becker’s reported on in the past month: 1. Chesterfield, Mo.-based Mercy’s ambient AI nursing partnership with Microsoft is bringing back “invisible…