KLAS: Which health IT consulting firms exceed hospitals' expectations?

Fifty-nine percent of provider organizations indicate the IT assessment and strategic planning firm they worked with exceeded their expectations, according to a KLAS Research report released in May.

For the report, the health IT research firm interviewed leaders from 83 provider organizations that had recently completed or were involved in an IT assessment or strategy project to determine their attitudes toward the consulting firm they hired.

More than two-thirds of clients who worked with Cumberland Consulting Group or emids Technologies indicated the firm had exceeded their expectations. Less than 51 percent of clients who worked with The Chartis Group, Deloitte or Impact Advisors said the firm exceeded their expectations.

The market average, according to KLAS Research, is 51 to 67 percent of clients reporting a firm exceeded expectations. Health IT assessment and strategic planning firms like Nordic Consulting and PwC were within this window.

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