KLAS names Epic, athenahealth, Medfusion most effective in driving patient portal adoption

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Healthcare research firm KLAS has released its latest report on patient portal adoption, identifying Epic, athenahealth and Medfusion as vendors that most effectively help their customers drive patient portal adoption.

Customers of these three vendors report at least 20 percent of their patients have accessed their patient portals, far surpassing the current meaningful use requirement of having 5 percent of patients accessing the portals, according to KLAS.

"Value-based care is forcing patients and portals to evolve from being merely tools for reactive regulatory compliance to becoming valuable instruments that allow patients to proactively engage in their own care," said Coray Tate, author of the KLAS report. "Providers report that vendor guidance and functionality that patients find useful, such as billing and self-scheduling, are the most effective ways to encourage portal adoption among patients."

More articles on patient portals:

Carolinas HealthCare selects Influence Health for care management, patient engagement
ONC loosens patient engagement requirements for MU Stage 3
Patient engagement: The responsibility of the patient or the provider? Executives weigh in

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