KLAS: 13 population health management vendors ranked by user satisfaction

HealthEC ranked as the No. 1 IT vendor for population health management, according to a KLAS Research report released December 2017.

For the report, KLAS Research surveyed executives from provider organizations at a 2016 summit hosted by the health IT data firm. KLAS Research asked users to assess their population health management vendor on six functionalities: data aggregation, data analysis, care management, administration and financial reporting, patient engagement and clinician engagement.

Here are 13 popular population health management vendors, ranked by overall user satisfaction. The vendors were scored on a scale of zero to 100.

1. HealthEC (based on seven customers): 94.2

2. Forward Health Group (based on nine customers): 94.1

3. Health Catalyst (based on nine customers): 89

4. Enli (based on 22 customers): 86.9

5. i2i Population Health (based on 18 customers): 86

6. Arcadia (based on 10 customers): 85.8

6. Epic (based on 41 customers): 85.8

8. Athenahealth (based on 18 customers): 83.3

9. Optum (based on 21 customers): 79.7

10. Allscripts (based on 27 customers): 79.3

11. Philips (based on 19 customers): 79

12. Cerner (based on 15 customers): 72.7

13. IBM Watson Health (based on 22 customers): 70

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