Kettering (Ohio) Health reported an internet outage on Sept. 23, prompting several of its hospitals to divert stroke care.
The outage began around 7:35 a.m. and is believed to be the result of an internal IT issue, the health system said in a statement on its website.
Kettering Health said it is using its standard downtime procedures. Phone systems remain operational, but several internet-reliant applications — including the patient portal MyChart — are unavailable.
Emergency departments at the following hospitals are currently diverting stroke care:
- Kettering Health Hamilton
- Kettering Health Greene Memorial
- Kettering Health Huber
- Kettering Health Middletown
- Kettering Health Preble
- Kettering Health Springfield
- Kettering Health Franklin
The health system updated its website, stating that the internet outage has been resolved, emergency departments are no longer on diversion, and the issue was not related to a cyberattack.
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.
