Oakland, Calif.-based Kaiser Permanente experienced a brief network interruption on May 28, preventing access to some website features including e-visits, billing, the message center and records.
Some members experienced delays to lab and pharmacy services at certain medical offices because of the network interruption, according to a statement from Kaiser Permanente obtained by Becker’s. Technical teams resolved the issue within hours. As of 6 pm PST on May 28, all applications were back online and fully functional.
Kaiser Permanente is still investigating the incident.
“Our evaluation thus far does not suggest this was a cybersecurity incident. We deeply apologize for the disruption this caused. We are continuing to monitor our systems to ensure ongoing system stability,” reads a message on the Kaiser Permanente’s website.
Becker’s will provide updates as new information becomes available.
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit
