Kaiser Permanente innovation by the numbers

Oakland, Calif.-based Kaiser Permanente has released its 2014 Annual Report, a breakdown of key measures, accomplishments and benchmarks for the health system. Among them, Kaiser Permanente outlined key strides in innovation throughout the system.

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Here’s a snapshot of innovation at Kaiser Permanente by the numbers.

  • There are 4.89 million members using My Health Manager, the networks’ online tool for patients.
  • Kaiser Permanente mobile apps were downloaded 1.3 million times.
  • Patients submitted 4.1 million online requests for appointments.
  • 20 million secure emails were sent.
  • Patients refilled 17.5 million prescriptions online.
  • Patients viewed 37.4 million lab test results online.
  • Kaiser Permanente has more than 4,000 ongoing health research studies.

“With our 21st century approach to health, we are using the latest research and technology to make the high-quality care we provide more connected, more convenient and more accessible — all with the goal of delivering value to our members, customers, the government and the communities we serve,” reads the executive letter of the report.

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At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.

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