Tampa (Fla.) General Hospital is partnering with Palantir to develop analytical capabilities for a platform designed to help hospital teams identify and address patient safety risks earlier.
The platform, called the Reliability Management System, is part of Tampa General’s broader effort to strengthen patient safety and proactively manage risks, according to a Nov. 12 news release.
The system is being developed using standards and a framework structured with SG Collaborative Solutions. Drawing on reliability practices used in aviation, the platform is designed to bring together information from organizational data sources and dashboards, allowing risk management experts to monitor processes and assess emerging risks.
“Our next step is to connect the culture we have built with the infrastructure that helps us see and understand risk more clearly,” Peggy Duggan, MD, executive vice president, chief physician executive and chief medical officer of Florida Health Sciences Center, said in the news release. “The Reliability Management System represents an important evolution in that work, providing a framework to help our experts better understand where risk is emerging and where to focus our attention.”
The initiative comes as Tampa General’s academic medical center at TGH Davis Islands has become the first organization to earn Collaborative High Reliability Organization certification from SG Collaborative Solutions.
The certification evaluates the hospital’s patient safety infrastructure, including its Collaborative Just Culture and Reliability Management Team programs and the emerging technology platform.
Laura Haubner, MD, senior vice president and chief quality officer at Tampa General, said evaluating the platform’s performance as it moves into use will be an important part of determining how effectively it supports hospital teams.
“Data becomes meaningful when teams can use it to make better-informed decisions about where to focus their attention,” Dr. Haubner said.
The hospital has been building its high-reliability infrastructure for several years. In March 2023, Tampa General became the first academic medical center in the U.S. to receive qualifications for both its Collaborative Just Culture and Reliability Management Team programs.
